Procedure Model “Administrate”

Procedure models for the model part “Administrate” should implement the Plan-Do-Check-Act paradigm, which forms also the basis of common management systems, e.g. quality management (ISO 9000 series), environmental management (ISO 14001), and energy management (ISO 50001/EN 16001). PDCA-like systems can be smoothly integrated with each other.

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In our example model, an organization’s management sets the environmental policy and the social accountability policy. In the planning step, these are translated into objectives ad-dressing environmental and social aspects (e.g. emissions to the air, energy use, waste management, and computer workstation ergonomics). In order to get started, persons responsible should identify causes that have a significant impact on these aspects. These should therefore be first on target. These plans are implemented and documented in the implementation and operation phase. It is also of high importance to raise awareness and competence of the users with e.g. appropriate trainings and information in order to achieve best results. In the check phase, it is necessary to monitor and measure, in order to check whether or not set objectives are met. If necessary, corrective and preventive actions are taken in order to meet set objectives. During management review, the management should determine and document the extent to which objectives have been met. Furthermore it should decide on further improvements concerning the objectives but also the procedure model.

First steps: Identify areas with a significant impact on the environment

Identify IT equipment that has a significant impact on environmental (and social) aspects. Possibly, it is necessary to conduct measurements to get enough and reliable data to make well-founded decisions. However, persons responsible should also take into account the cost and time of undertaking the measurements and the analysis of the data. Hence, one may also start with objectives that are easier or even cheaper to achieve.

The following sections give some examples of measures that can be taken during the implementation and operation phase, in order to achieve IT and also software operations with a lower ecological and social footprint.

Examples of Actions at Computer Work-stations

  • Configure the power management of computer workstations
  • Use multiple socket strips with power switches to avoid losses from apparent off states of computers, displays, printers, and other peripherals. Ensure that switches are easily accessible by employees.
  • Use keyboards with power switches that turn the computer into energy saver mode if employees leave their workplace to have a break
  • Shutdown computers automatically after regular working hours
  • Use computer systems that are not over-powered for the type of work carried out at a workplace (e.g. mini computers, server based computing & thin clients)
  • Use spare parts that meet up-to-date requirements for energy efficiency and recycling
  • Raise awareness of employees for IT power consumption and train the correct use of e.g. energy saver modes

Examples of Actions at Data Centers

  • Measure and monitor utilization and power consumption of IT equipment continuously
  • Use virtualization in cases where servers are merely utilized in order to gain energy efficiency by using less servers at higher utilization rates
  • Operate servers at a temperature of 28°C (approx. 301 K or 82°F) instead of more power consuming lower temperatures
  • Use high efficient uninterruptible power supplies
  • Optimize Web servers’ and Web CMS’ configurations to support HTTP caching and HTTP compression